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How to upload File attachments and Links for items

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5 comments

  • 0 votes
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    Is there a way to delete an uploaded file?

  • 0 votes
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    Hello Kirsty
    Deleting is on our roadmap. Curently you can only replace a file with a different file.
    Thanks
    Merav

  • 0 votes
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    Hi Kirsty,
    Good news!
    Correction to the above: you CAN delete an uploaded file.
    What you need to do is import an Excel file with only the items you want to delete the files for. Add 3 columns to the Excel - TSAttachmentFile0, TSAttachementFile1, TSAttachmentFile2
    Do not put any values in these columns. Leave them blank.
    Map those columns to the same fields in the mapping - TSAttachmentFile0,1 and 2. . .(you will see them in the list of fields).

    Again, do not put any values in these columns. When the import is completed, the files will be deleted automatically for all the items in this excel.

    Be careful not to include items that you DO NOT want to delete files for in this upload.

    Following the logic that TSAttachemntFile0 is the first file, ..File1 is the second file and ..File2 is the third file you uploaded, you can choose which file(s) you want to delete.

    Let me know how this works for you,
    Thanks
    Merav

    Merav Bitton
  • 0 votes
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    Hi Merav,
    a "remove"-button like shown for the images would be really more comfortable, especially if the person who manages the catalog (pictures and so on) and the person who is in charge for interfaces and uploads are different ones.

    Regards
    Marco

  • 0 votes
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    Hi Marco,
    Yes, I understand this request, it is preferred over the method described above.
    Can you please enter this in our "Feature requests" here on the help center? Just click on the button above and post.
    This is a sure way to get the attention of our product roadmap!
    thank you

    Merav Bitton

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