Submit Ticket

Pepperi Knowledge Center

Search, browse articles, find answers

How to Setup Price Levels (Price Lists)

Follow

5 comments

  • 0 votes
    Avatar

    I'm having trouble with the price levels on my iPads.

    The correct prices show up on the SupeRep manager, however all the prices in the iPads show up as $0.00

    Chiraag Tolani
  • 0 votes
    Avatar

    2 things to check:

    1) Have you assigned the Agent user you are logging into your iPad with access permission to the Price Lists? Check the user on the Manager and assign the access, then sync.

    2) Have you set "Price Level" as the Pricing Policy under Setup -> Pricing Policy?

  • 0 votes
    Avatar

    Pricing policy was set to Price Level,

    however all agents and the manager had permission to that price list.

    Chiraag Tolani
  • 0 votes
    Avatar

    Please open a support ticket so that your SupeRep account can be looked at in more detail to determine the issue. Thank you

  • 0 votes
    Avatar

    Hi Chiraag, on iPad, go to About Us and Resync. Hope this solve your trouble.

Please sign in to leave a comment.

Still need help? We're here for you

Submit Ticket