As a Data Processor, we provide our customers the ability to search for their customers’ data in their Pepperi account and to permanently delete this personal contact data from the Pepperi Backend. This ability is available via the Pepperi Back Office Web App on any browser.
Full instructions: Managing Contact data in Pepperi using Contact Lists
Changes to European data privacy law came into effect on 25th May 2018 under the GDPR. Coinciding with these changes, Pepperi updated our Terms and Conditions.
How does Pepperi address requests for deletion of personal data?
It is our customers responsibility to act upon any delete requests they will receive from end users (Buyers, Reps, Admins, etc). In case requests for deletion will be received directly to Pepperi (bypassing the data owner) they will be processed by us and a notification will be sent to the account admin.
What happens to historical data (cloud backups)?
Data deletion requests/actions performed through Pepperi UI will be deleted from the running backend system. As for backup sets, we will roll forward the deletion tasks in case we restore them to the running backend.
Please see the links below for more information:
GDPR Public Statement - https://www.pepperi.com/gdpr/
List of Pepperi Sub processors - https://www.pepperi.com/subprocessors/
Pepperi Personal Data Processor Agreement - https://www.pepperi.com/personal-data-processor-agreement/