What are Pepperi's plans for GDPR compliance

Pepperi will fully comply with GDPR. As a Data Processor, we will provide our customers the ability to search for their customers’ data in their Pepperi account and to delete this personal contact data from the Pepperi Backend. This ability will be added to our Manager App interface on a browser.

Full instructions: Managing Contact data in Pepperi using Contact Lists

Note: Contact Lists will be released with our first GDPR compliant release of the Manager App. You will be notified upon release and will be able to register for an online training session on this topic.

New Terms and Conditions will be effective on May 25, 2018. Pepperi admins will be prompted to opt-in and accept the new terms upon first login to the Pepperi back office.

How does Pepperi plan to address requests for deletion of personal data?

It is our customers responsibility to act upon any delete requests they will receive from end users. In case requests for deletion will be received directly to Pepperi (bypassing the data owner) they will be processed by us and a notification will be sent to the account admin.

What happens to historical data (cloud backups)?

Data deletion requests/actions performed through Pepperi UI will be deleted from the running backend system. As for backup sets, we will roll forward the deletion tasks in case we restore them to the running backend.