Autosync by mobile Apps

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Add periodic sync in background, where manual sync remains as button for sync now. I already observe behaviour of reps to constantly apply sync button.   Shay Hail (Pepperi Support) Feb 1, 14:02 IST Hi Carl ,  Our new "WrokFlow" feature would resolve some of the issue as we could force actions and sub-actions. In any case , I would suggest submitting it as a design request through the Support team's portal under the button 'Feature Requests' ,it would help us push it forward in our future development. Thank you ,  Shay Hail Support Engineer Download PEPPERI Team Viewer:  http://get.teamviewer.com/pepperi Register for our free training webinar: https://www.pepperi.com/free-online-training/

 

Carl Hauser Feb 1, 13:18 IST Periodic sync in background, where manual sync remains as button for sync now.

Carl Hauser April 23, 2017 03:09 Edited

• Official comment

  

  Hi

  Sync is automatic, every time the app is opened and whenever an Activity and Transaction is created and/or submitted the app automatically syncs.

  Where is the problem in your reps syncing process?
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  Hello Merav
  
  Actually no problem, rather a psychological challenge not to press sync time and again. Beside the fact that app might run continuously for 1-2 days.
  
  I consider this as long-term request.  
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  Everything syncs automatically. When do they need to press sync time and again? 
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  Activities 'In Creation' don't sync.

  By the fact the sync button is there, it tells users it will only sync when pressed.

  If iPad App is running, without touching anything, when is autosync triggered?
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  All,

  I posted this feature request:

  https://support.pepperi.com/hc/en-us/community/posts/115006159087-Automatic-syncing-in-the-event-of-no-coverage

  Before I saw this existing open ticket. Apologies.

  Like some other users, we come across scenarios where the Pepperi app doesn't detect that a sync hasn't been completed for a period of X hours/days (whatever the criteria might be). For example, a user might have a week on vacation but actively use the iPad throughout this time. The Pepperi app is then opened and is already signed in and in the iPad's "recent app" list. Basically, it's not detecting anything to force a sync.

  I would also like to see sync behaviour improved in the event the order was placed during a period of no cellular activity per my post above.
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  With the workflow there are great sync action to be triggered, but yes while offline it would be great to have another check and trigger.
  
  Giving trust to field reps that it syncs without pressing a button - I observe with a similar apps that users press sync button far too much. - would be key benefit.

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