when a customer logs in, goes to catalogs, goes to search, types in "xxxx" for instance, the "xxxx" items come up. BUT when the customer then clicks on View All on the left, it doesn't go to View All even when the search bar seams to be clear...
Here is a specific sequence:
In the Search Box type "xxxx" press enter
the "xxxx" items load on the screen.
Click on "View All" at the left side: the word "xxxx" disappears from the Search Box while the "xxxx" still show up
the visitor clicks on View All again, even though there is nothing in the search box the "xxxx" still show up (not all)
I understand I have to tell my visitors to either CLICK in the search box again or REFRESH their screen for the last search to clear, however, perhaps this glitch could be corrected in the future. It isn't 'user' friendly.
Please sign in to leave a comment.