Custom Ship-To in Sales Order

Completed

Follow

0

A helpful feature would be to allow custom Ship-To addresses to be pushed through to the ERP. 

Example of why:

There are a number of frequent scenarios during trade shows and festivals where our retailers attend but have limited stock on hand. Currently, if a consumer wants something that's available from our warehouse, the retailer will place the order to us, we will ship to the retailer, they will process and re-ship to the consumer. It's time consuming and quite costly. This could be massively improved by the retailer placing the order through Pepperi in their account during the festival, modifying the Ship-To so when submitted into my ERP, the order will be shipped directly to the consumer but the retailer is still the Bill-To and gets invoiced as normal.

Thank you!

Brian Danielson August 14, 2018 15:03

• Official comment

  

  Hi Brian,

  This is possible by using the Shipping Address fields in the Order Header, they are editable fields in the Transaction. They get a default value from the Account fields for Billing Address, City, State, Zip etc. You can edit the value in the Order details form, and they are sent to the ERP with the order.

  Thanks

  Merav

   
• 0

  

  Hi Merav,

  These shipping fields are not editable in the Order Header. I have checked the form in the studio and we do not have the option to make them editable.

  Can you confirm if there is something unique with our shipping fields causing this?

  Thanks,
  James

Please sign in to leave a comment.