All mobile users and buyers can change their password from the Pepperi app on any mobile device, and the Web App on any browser.

Pepperi admin users can reset any user's password from User Lists on the Web App. Both processes are explained below.

For details on password requirements, one time passwords (OTP) and more see Security Group - passwords

Changing password from the mobile app

From the app home screen go to Settings -> Change Password

You will be redirected to the web page to change your password. (Your tablet must be online to do this).

The password requirements defined in security settings are displayed.

You will be directed to login using the new password (no email sent).

Change Password on a browser from the Web App

Log in to the Web app on any browser https://app.pepperi.com

Click on the user profile button in the top right, and select Change Password.

You will be redirected to the web page to change your password. (Your tablet must be online to do this).

The password requirements defined in security settings and Security Group - passwords are displayed.

You will be directed to login using the new password (no email sent).

Reset user's password from User List (admin only)

First make sure you have created a user list - User Lists

Select the user whose password you wish to change, and click the Edit menu -> Reset Password

An email with the new credentials will be sent to the sales rep's email, and the password will be displayed to you on the screen in a pop up box (once only). Once closed, you will no longer have access to it. 

Learn how to Customize the password email sent to users